At Dent Lab, we are committed to ensuring our digital presence is as high-quality and smooth as our mobile dent repair services. We believe everyone in the Canberra community should be able to navigate our site with ease, regardless of their technology or ability. We are constantly working to improve the user experience for everyone by applying the latest relevant accessibility standards to our website. Our goal is to provide a seamless vehicle repair booking experience for every visitor across all devices.

Learn about Dent Lab’s commitment to website accessibility

Updated May 2024. Dent Lab is dedicated to making our digital home at dentlab.com.au fully accessible to everyone. We want our Canberra clients to find the dent repair information they need without barriers or frustration.

What Web Access Means

Digital accessibility means designing our website so that people of all abilities can perceive, understand, navigate, and interact with it effectively. This includes supporting those who use screen readers, keyboard navigation, or other specialized assistive tools to browse the internet.

Specific Actions for Better Access

To ensure a smooth experience for all Canberrans, we have optimized Dent Lab’s website according to WCAG 2.1 Level AA standards. Key improvements we have implemented include:
- Clear heading hierarchies for logical reading
- Descriptive alt-text for all service and repair images
- High-contrast color schemes for better readability
- Fully keyboard-navigable menus and booking forms
- Consistent site architecture for easy navigation
- Minimized motion effects to prevent sensory discomfort.

External Content and Limitations

While we strive for perfection, some legacy content or third-party integrations, such as embedded maps for service areas in Canberra or specific social media feeds, may not always meet the highest accessibility standards. We are actively working with these providers to encourage improvements wherever possible.

Our Mobile Service Accessibility

As Dent Lab is a mobile service, we bring the workshop to you. We are happy to accommodate any specific physical accessibility needs you may have during our visit to your home or office in Canberra. Please let us know if you require us to use specific entry points, communicate in a certain way, or follow particular safety protocols while we repair your vehicle on-site.

Feedback and Support

We welcome your feedback on how we can improve the Dent Lab digital experience. If you encounter any barriers or have suggestions, please reach out to our team directly via the following methods: